Delivery Information
You will find all the relevant information in regards to our deliveries within this section. The following only applies to deliveries of any products ordered here at goldanddiamonds.co.uk. For information regarding delivery of any other products please speak with your personal jeweller or the Repair Centre directly.
goldanddiamonds.co.uk use Royal Mail to deliver any items of jewellery purchased from our online store. We use two services and the details of these can be found below. As standard yo will be notified when we have dispatched your item, provide any relevant tracking information and provide an estimated day of delivery. Gold and Diamonds can not be held responsible for any delays outside our operations, delivery timescales are subject to change for the holiday seasons.
| Service Type | Service Features | Order Values |
|---|---|---|
| Royal Mail Tracked 24 | Full tracking to delivery point | For all order values up to £150 |
| SMS Notifications | ||
| Next Working Day, *not guaranteed | ||
| Signature Required on delivery | ||
| *Delivery days are Monday - Saturday excluding Bank Holidays | ||
| Royal Mail Special Delivery, 1pm | Full tracking to delivery point | For all orders over £150 |
| SMS Notifications | ||
| *Next Day Guaranteed by 1pm | ||
| Signature and Photo required on delivery | ||
| *Delivery days are Monday - Friday excluding Bank Holidays | ||
Delivery days and times are applicable from the time of dispatch. If your order is dispatched before 4pm, Monday to Friday. If you have any questions about our delivery guidelines please do not hesitate to contact our friendly Customer Service Team, found on our contact us page.